Changing trends in Hospitality Technology in India

The importance of technology in hospitality business is rapidly evolving. Hoteliers are no more looking at technology adoption as a choice. Rather, the whole thing has become necessity for them. Because, technology has an immense impact on guest expectation and in which hotels do their daily business.

Hotel Industry in India 

In India, foreign tourism arrival is expected to touch 15 million by 2020. And to accommodate them, the country needs to add around 1, 80, 000 hotel rooms across category to its existing inventory. This means, hotel industry in India is set to grow big. However, this growth in hotel number is not enough as hoteliers should consider implementing cutting edge Hospitality Technology to streamline various daily operations while serving guests efficiently. Read More

By: Ronnie Sarkar

Published in: Smart Tech Today

Importance of Smart Hospitality Technology for Hotels in India

Technology no doubt has impacted the hospitality industry in a positive way. Right hotel management system can help hotel business grow manifold. Adoption of right fit technology solution allows hoteliers to ensure enhanced operational capabilities. Users can also leverage hotel software to save on operational costs and towards providing better services to their guests. 

Indian hotel sector is doing well and current trends represent a positive outlook in coming years. Currently, over 29,000 premium hotel rooms are under construction and they will be added to the country’s inventory over next six years. Many believe that today’s advanced hotel management system is one of the key factors driving the industry growth.Read More

By: Ronnie Sarkar

Published in: IDS Next

Things to Consider Before Investing in a Hotel Property Management System

Hotel Property Management System (Hotel PMS) is a technology platform that has gained immense importance as hotel operation has become quite complex these days. Hotel management software automates operational processes from check-in to finance and inventory management, while assisting hotel staff to centrally track and analyze vital information real-time. Hotel PMS adoption has become a strategic necessity in order to offer quality guest service, too.

What Drives Hotels to adopt Hotel Property Management System?

Hotel PMS has become the central nerve system of hotel operations. However, many hoteliers use different parameters to gauge the usefulness of hotel software before buying. According to recent industry findings – Read More

Published in: IDS Next ASEAN Microsite

By: Sandeep Menon

IDS Next Becomes Preferred Technology Partner of LAYA Hotels, Sri Lanka

IDS Next Business Solutions Pvt. Ltd, a global leader in providing Hotel ERP and software solutions to hospitality and leisure industries has announced that it will install their enterprise class Hotel ERP for Sri Lanka based hospitality chain, LAYA Hotels.  The group has 4 luxury resorts namely, Laya Leisure, Laya Safari, Laya Beach and LAYA WAVES.

LAYA Hotels, which gets its name from the Sanskrit word ‘Laya’ - a state of tranquility and peacefulness has earned the reputation for offering authentic Sinhalese hospitality. In the increasingly competitive hospitality industry in Sri Lanka, they have also emerged as the desired hotspot for travelers looking to experience an exotic holiday in an offbeat, calm locale. Read More

Published in: IDS Next

Smart Hospitality Technology Solutions for Restaurants in India

Technology has impacted the restaurant industry in many ways. In their quest to deliver high quality service, seamlessly manage operations, curb wastage, grow revenue, enhance loyalty and optimize use of manpower, restaurants are increasingly turning to robust, feature rich software. 

Technology can become a part of the Indian restaurant growth story

In India, the restaurant industry is growing at a remarkable rate of 17.5 percent since 2013. Research estimates that the industry is set to grow at a CAGR of 10.9 percent from 2013 to 2018, thus offering an opportunity for more restaurant brands to make their way into the country. These growth indicators are being propelled forward by the increase in disposable income and changing food habit among domestic diners. 

Operational challenges that can be addressed with technology

The food industry is a people centric industry and though it requires a strong personal touch, this can also be the cause of errors and dissatisfaction among customers. It is here that some of the operational challenges can be addressed by technology. For example, by streamlining dining operations, introducing e-menu options, avoiding manual billing process, automating tracking of sales and inventory. Additionally, restaurants also have to ensure that they have the right technology platform that enables them to increase their manpower efficiency to serve their patrons better. Read More 

Published in: APSENSE.COM

By: Myra Allen

Top Tech Predictions to Influence Hospitality Industry in 2015

Come December and every industry eagerly awaits predicted trends for the coming year; 

The hospitality industry is no different and has its own set of trends, those that will significantly influence the industry in the year to come, and those that hoteliers need to watch out for.

As a hospitality technology company, at IDS Next, we conferred with our business heads in Africa, Middle East, Asia, Asia Pacific and South East Asia, tapped into their exposure and observations and so, here we are, with our very own set of top trends for the hospitality industry in 2015!

As hoteliers, you may have heard of some of these before, but now, they are well underway to being fast flowing, furious trends that are shaping the hospitality industry and your hotel should promptly adopt these technological changes or may run into the risk being left behind. Read More

Published In: 4 Hoteliers 

By: Lilian D'Costa

Changing Tech Trends in Indian Hospitality Industry

As a global leader in the domain of Hospitality Technology Solutions, IDS Next keeps track of all types of developments happening in the industry. That is why, several media organizations seek our experts' comment on matters pertaining to this. Read one of such insightful column by Mr. Ronnie Sarkar, Sr VP - Sales & Operations published in Food & Beverage News Magazine.

Technology in general and hospitality technology in particular have tremendous potential to help hotels and restaurants in many ways. Apart from the advantage of being the crucial enabler that ensures higher degree of operational automation, few big advantages that hospitality industry can achieve through adopting technology include enhanced guest experience to serve their guests better, increased revenue and improved operational efficiencies leading to increased cost savings for themselves. Read More

Published in: Food & Beverage News Magazine

IDS Next Celebrates 27 Years of Innovation in Hospitality Technology Domain

IDS Next Business Solutions Pvt Ltd, a global leader in providing Hotel ERP and software solutions to hospitality and leisure industries, today announced the commemoration of their 27^th anniversary on 27^th August 2014.

In 1987, IDS Next began its journey with a vision to transform the hospitality industry by introducing cutting edge software and technology. In the last 27 years, the company has pioneered many path breaking solutions and made this vision a reality. In keeping with its endeavor to develop smart and futuristic software, the company will celebrate this anniversary by adopting a new tagline ‘Stay Ahead’.

“IDS Next is still driven by the vision and entrepreneurial essence of our founders Mr. Suresh John and Mr. Vissal Mathew. This has enabled us to develop a 360 degree approach to a hotel’s technology requirements and deliver an expanding and high quality solution set. Over the last 27 years, we have fostered a culture of innovation and our incredible bouquet of products range from a comprehensive Hotel ERP to a host of centralized solutions, integration to distribution channels, online reputation management, revenue management and business intelligence,” said Mr. Binu Mathews, Chief Executive Officer, IDS Next Business Solutions. Read more

Published in: IDS Next Press Release Section

IDS Next Timeline

IDS Next is celebrating its 27th Anniversary on 27th of August this year. Take a look at the evolution of IDS Next during these years to become a Global IT Major in the domain of hospitality technology solutions

 

Does your hotel software vendor truly offer you 24/7 technical support

Hotel operations are guest facing and quite complex by nature. A hotel can not afford to have down time as it operates round the clock. But, does your hotel software vendor offer you 24/7 technical support to ensure that your critical operations are up and running all the time?

IDS Next and ATIS Partner to Offer Software to Hotels across Ghana

IDS Next Business Solutions Pvt. Ltd, a global leader in providing Hotel ERP and software solutions to hospitality and leisure industries, today announced their partnership with Ghana based ATIS. IDS Next plans to leverage this affiliation to offer world-class hospitality technology solutions to hotels across Ghana.

Headquartered in Accra, ATIS is a leading information technology company whose core business includes IT maintenance and support. The company deals with IT outsource, server/domain implementation and support, firewalls, IT security and audit, computer repairs, remote IT support, web hosting and designing, data back-up and restore solutions. The company’s latest agreement with IDS Next enables them to add a comprehensive, integrated world-class Hotel ERP and other value-added hospitality solutions to their list of offerings. Read more

Published in: IDS Next Africa Microsite

Robust Hotel ERP Empowers Manuallaya Resort

A good hotel software is key to any hospitality business. Guests are increasingly turning to the internet to locate hotels and make bookings and when they arrive at a hotel, they expect free Wi-Fi, mobile apps and the like.

Besides using technology for the customer facing process, hotels use technology to manage the back end too. From ensuring that the bed is prepared the way the guest requested the last time, to sending out a Birthday greeting to the guest, or creating a special offer based on the guests spend, a robust hotel software plays a vital role.

Back in 2003, when hotels in India were still holding back from fully trusting technology to do a reliable job in this hitherto people-driven service industry, Manuallaya, a 25-year-old 5-star property located in the valley of Manali was a step ahead of its competition to appreciate the usefulness of a robust, integrated Hotel ERP. And, Manuallaya, the resort spa in the Himalayas has been using IDS Next Fortune Hotel ERP for over a decade to efficiently streamline its operations and serve guests better. Read more

Published in: Articler

IDS Next organizes Hospitality Industry Seminar at Christ University, Bangalore

http://www.idsnext.com/ids-next-organizes-hospitality-industry-seminar-at-christ-university-bangalore/

IDS Next Business Solutions Pvt Ltd in association with the Department of Hotel Management of Christ University organized a seminar titled Leveraging Technology to Transform Guest Experience in the Hospitality Industry. The  half day event was held on 9^th July, 2014 which was attended by students and faculty members of the Department of Hotel Management. Speakers from IDS Next included Mr. Jacob KI, VP – Business Intelligence Solutions, Mr. Varadharajan Athmanathan, VP – Global Customer Engagement Group and Mr. Sunil Datta, Associate Manager – Customer Engagement Group.

Mr. Jacob spoke on Top Hospitality Technology Trends in 2014 and appraised students on IDS Next’s upcoming products including Envy Check-in and Envy Dine. Mr. Varadharajan’s presentation was on Leveraging Technology to Transform into Guest Experience with IDS Next. Mr. Sunil spoke about IDS Next Advantage Academy’s plan to offer module-wise certification course to the students.View Photos

Published in: IDS Next Events Page