Ensure Your Hotel Software is Functioning Smoothly at All Times with AMC

Being a 24/7 guest facing industry, hotels need to have their software up and smoothly functioning at all times or risk inconveniencing their guest. Thus, timely maintenance is a vital aspect in the life cycle of hotel software.

As a leading software provider IDS Next understands this requirement and offers an Annual Maintenance Contract (AMC) to ensure our software users are functioning at optimal capacity.

IDS Next’s AMC is a smart choice for hotels who are using IDS Next’s robust Hotel ERPs including FortuneNEXT 6i Enterprise, FortuneNEXT 6i Professional, FortuneNEXT 6i Express, FortuneNEXT 6i Genie and FortuneNEXT 6i R&B. Once you sign up for the AMC, depending on the product you use, your hotel or restaurant gets several benefits including periodic site visits to your hotel by our engineers. Apart from helping you optimize software usage, our AMC engineers also provide your staff with tips for improvement of software performance. They also appraise your personnel on various drill down features that enable you to extract more detailed reports, customize reports to your needs and collect more data on guest. Read More

Published In: IDS Next Blog

Myanmar Based Rose Garden Hotel Adopts IDS Next Hotel ERP

IDS Next Business Solutions Pvt Ltd, a global leader in providing Hotel ERP and software solutions to hospitality and leisure industries, today announced that it has acquired its first client in Myanmar. Yangon based Rose Garden Hotel has adopted IDS Next’s all-in-one FortuneNEXT 6i Enterprise Hotel ERP to automate a maximum number of processes across departments.

The hospitality industry in Myanmar is burgeoning and slated to receive 3 million visitors in 2014. Keeping pace with this trend is Rose Garden Hotel, one of the newest hospitality properties in Myanmar. The hotel has opened its 123 exotic rooms under two categories, namely, The Rose Collection and The Bamboo Collection. Read more

Published in: IDS Next in the Media 

Fiji's Iconic Grand Pacific Hotel Congratulates IDS Next on its 27th Anniversary Celebration

IDS Next is a pioneer in the field of providing cutting edge hospitality technology solutions to over 3500 hotels across the globe. This month (on 27th August), IDS Next will celebrate 27th-year anniversary of its foundation. Many of our eminent customers have sent us congratulatory notes on this occasion. See what Fiji based Grand Pacific Hotel has to say about us - 

Robust Hotel ERP Empowers Manuallaya Resort

A good hotel software is key to any hospitality business. Guests are increasingly turning to the internet to locate hotels and make bookings and when they arrive at a hotel, they expect free Wi-Fi, mobile apps and the like.

Besides using technology for the customer facing process, hotels use technology to manage the back end too. From ensuring that the bed is prepared the way the guest requested the last time, to sending out a Birthday greeting to the guest, or creating a special offer based on the guests spend, a robust hotel software plays a vital role.

Back in 2003, when hotels in India were still holding back from fully trusting technology to do a reliable job in this hitherto people-driven service industry, Manuallaya, a 25-year-old 5-star property located in the valley of Manali was a step ahead of its competition to appreciate the usefulness of a robust, integrated Hotel ERP. And, Manuallaya, the resort spa in the Himalayas has been using IDS Next Fortune Hotel ERP for over a decade to efficiently streamline its operations and serve guests better. Read more

Published in: Articler

FortuneNEXT 6i Enterprise to Power Fiji's Grand Pacific Hotel

Robust Software Is the Backbone of Successful Hotel Operations Says Golden Tulip Chain

Golden Tulip South Asia is a rapidly growing hotel brand in India and is part of the international Louvre Hotels Group. Golden Tulip currently has 15 hotels across the business and leisure destinations of Chandigarh, Gurgaon, Ahmedabad, Delhi, Amritsar, Udaipur, Mussoorie, Mumbai, Goa, Bangalore, and new properties opening in Jaipur, Shimla and others. 
With a portfolio of hotels in three, four and five star categories, Golden Tulip South Asia has set aggressive growth targets for itself in the country. This includes 50 hotels in the next few years in prime upcoming business destinations.
"This is just the time to expand in the mid-hospitality segment," says Mr. Vimal J Singh, Managing Director for South Asia, Louvre Hotel Group. "With the current economic scenario; this segment delivers faster return on investment. We are keen to grow our brand in India through the premiere 'Royal Tulip' and 'Golden Tulip', and the budget brand 'Tulip Inn' over the next few years," Singh said.

Powering the Golden Tulip brand of hotels towards its ambitious target is robust software from the pioneer in hospitality technology IDS Next Business Solutions. With headquarters in Bangalore, the Hotel ERP provider offers various versions of its enterprise class hospitality software along with a host of add-on solutions. IDS Next has a corporate tie-up with Louvre Hotels Group and is their 'preferred hospitality software partner' in India. Thus, all Golden Tulip hotels in the country use the Fortune suite of software. Read more

Published in: GOARTICLES.COM

IDS NEXT Advantage Academy Trains Brigade Hospitality Personnel on FortuneNEXT 6i Enterprise Property Management System

IDS NEXT, global leader in ERP and total technology solutions for the hospitality and leisure industries announce the successful completion of a customized training program for personnel of Brigade Hospitality Services Ltd.

The training was organized by IDS NEXT Advantage Academy and was designed to focus on features introduced in the newest version of the enterprise class solution, FortuneNEXT 6i.

The software training was organized at IDS NEXT’s global headquarters in Bangalore and offered instruction on FortuneNEXT 6i Enterprise, with focus on Membership module and MIS Reports. Product experts from IDS NEXT walked participants through the features of each module, how these features can be used, report generation, short cuts, tip and tricks of extracting information, navigation and more.  Over 50 staff of Brigade Hospitality attended the training, which was followed by an online test, evaluation and certification.

Speaking on the training program, Varadharajan Athmanathan, Vice President, Global Customer Engagement Group of IDS NEXT Business Solutions said, “The Brigade Group likes to be ahead of the competitive curve, and we were delighted to train their staff to optimally use IDS NEXT Software. Our comprehensive and large ERP offers numerous opportunities to automate processes, store information in an accessible manner, ensure greater visibility into hotel functioning and thus enhance top management planning. This training program for the hospitality team of Brigade Group was geared to do all this and more.”

“The week long training on IDS NEXT Software was a good learning for us. We now know how we can leverage numerous reports the software offers to access a drilled down view of the club functioning. We learnt how to access over 50 reports and we can already see the difference in faster decision-making” said Gurmeet Singh, General Manager – Banquets, Brigade Hospitality. 

Said Charu Ramaiah, Woodrose Club Manager, “I found the training on the membership module most interesting, as the membership module is feature rich and allows us to better connect with our guests. We are now using a host of features that we were unaware of, and this has enhanced member satisfaction”.

IDS NEXT’S Advantage Academy was set up in 2011 as part of our Customer Engagement initiative. “We are a market leader in Hotel ERP and empowering hotel/club staff to efficiently use every feature of our range of enterprise class software is our aim. We plan to continue training our customers to ensure, we have highly equipped software users, who leverage the software to the maximum and deliver value to both the hotel and guests.” said Mr Athmanathan.

About IDS NEXT

IDS NEXT, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries. With a track record that spans 25+ years, we has earned the trust of

over 3200 customers globally, and have with a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa. IDS NEXT’s clients include Ramada Hotels, ETA Star, Ramee, Choice Hotels International, Swissôtel, Aitkens Spence, John Keells Group, Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, and many more.

Our portfolio of  capabilities include, Software Development, Mobility Solutions, Total Technology Solutions and a range of next generation software products that  address every segment of the hospitality industry, including independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, spas, cruise liners and restaurants.

For more information about us visit http://idsnext.com/

About Brigade Hospitality

Brigade Hospitality Services Limited (BHSL) is a subsidiary of Brigade Group. It was established in June 2004 to focus on the hospitality industry. BHSL’s range of operations currently encompass professionally managed serviced residences, clubs, convention centres, hotels & resorts

Brigade Homestead Serviced Residences are located in prime locations across Bangalore city offering "a home away from home" experience with fully furnished service apartments. The lifestyle clubs - Woodrose, Regent, Galaxy and Augusta - are part of large residential enclaves, created to provide relaxing and rejuvenating facilities for all its members. The MLR Convention Centres, located in J.P. Nagar and Whitefield are ideal venues to host corporate, social and cultural events. The Grand Mercure and Sheraton brands have been launched in India for the first time by the Brigade Group. The company has also tied up with other world-class international hotel operators for its business hotels, luxury resorts and spas.

For more information, visit http://www.brigadehospitality.com/index.html

For Media Contact

Lillian D’Costa

Manager, Marketing

Email: easy@idsfortune.com