Smart Hospitality Technology Solutions for Restaurants in India

Technology has impacted the restaurant industry in many ways. In their quest to deliver high quality service, seamlessly manage operations, curb wastage, grow revenue, enhance loyalty and optimize use of manpower, restaurants are increasingly turning to robust, feature rich software. 

Technology can become a part of the Indian restaurant growth story

In India, the restaurant industry is growing at a remarkable rate of 17.5 percent since 2013. Research estimates that the industry is set to grow at a CAGR of 10.9 percent from 2013 to 2018, thus offering an opportunity for more restaurant brands to make their way into the country. These growth indicators are being propelled forward by the increase in disposable income and changing food habit among domestic diners. 

Operational challenges that can be addressed with technology

The food industry is a people centric industry and though it requires a strong personal touch, this can also be the cause of errors and dissatisfaction among customers. It is here that some of the operational challenges can be addressed by technology. For example, by streamlining dining operations, introducing e-menu options, avoiding manual billing process, automating tracking of sales and inventory. Additionally, restaurants also have to ensure that they have the right technology platform that enables them to increase their manpower efficiency to serve their patrons better. Read More 

Published in: APSENSE.COM

By: Myra Allen

IDS Next’s FortuneNEXT 6i R&B enables better service at The Biere Club

IDS Next’s restaurant management software solution FortuneNext 6i R&B has now enabled The Biere Club (which opened its first outlet on Bengaluru’s Vittal Mallya Road three years ago) to serve its patrons better.

Based on the patrons’ response from guests, its management launched another outlet in Whitefield in 2013. It sports the ambiance of a contemporary English pub, and houses The Biere Chophouse, an old English-style grill house.

“As we grew in terms of outlets and on-menu offerings, to keep up with the guest expectations and streamline the whole process of complex workflow, we decided to opt for IDS Next’s FortuneNext 6i R&B,” said Vishal Nagpal, director, operations, The Biere Club. Read More

Published in: Food & Beverage News

IDS Next provides fine diner Fava tech assistance with FortuneNext R&B

IDS Next, the technology solutions major for the hospitality and leisure industry, now provides Fava and Caperberry, Bengaluru’s fine dining hangouts, with its FortuneNext R&B.

The IDS Next restaurants management software has been specially designed to handle the  niche needs of fine-dining and quick service restaurants (QSR), food courts, take-away food outlets and other eateries.

Over 700 restaurants across India, the Middle-East and Africa use this software and have recognised its operational benefits. “Both Caperberry and Fava have been using FortuneNext R&B since their inception,” said Chef Saha.

“It is this restaurant software that backs up our effort on delivering quality service. The software has increased the level of efficiency at both Caperberry and Fava,” he added.

“However, training sessions at the IDS Next Advantage Academy would help us to further leverage the software,” Saha said. Read more

Published in: Food & Beverage news

IDS Next installs FortuneNEXT 6i R&B software at Delhi-based Auma Café

IDS Next, a leading provider of enterprise resource planning (ERP) and total technology solutions to the hospitality and leisure industries, has now installed restaurant management software FortuneNEXT 6i R&B at Delhi’s Auma Café.

FortuneNEXT 6i R&B helps streamline operations to efficiently track

inventory, provide faster service, optimise manpower resources, generate sales and revenue.

The data could also be mined to understand what guests are ordering with time indications and when the sales are the highest, and develop strategies to enhance revenue. The indirect benefit is that the restaurant is able to brand itself and build loyalty. Read more

Published in: FnB News