New Solution Launched to Reduce Hotel Check-In Time

While check-in kiosks and other methods of avoiding the front desk have been around for a while, integration of mobile technology into check-in is seeing a speedy adoption.

IDS Next Business Solutions recently launched Easy Check-in, a mobile solution as part of their ‘Easy’ series. The app enables a hotel to drastically reduce check-in time for their guests. Easy Check-in enables your hotel staff to walk your guests directly to their rooms after a tiring journey. Read More

Published in: Voyager's World / IDS Next 

IDS Next rolls out two new mobility apps

Hospitality technology solutions provider IDS Next has rolled out two new mobility apps - Easy Dine and Easy Check-in, as part of it’s strategy to invest in developing futuristic solutions for the Indian market. Easy Dine is an intuitive app that allows hotel staff to take orders quickly and accurately, and raise a KOT even while standing by the guest. The Easy Check-in app enables hotel staff to complete check-in formalities even while escorting the guest to their room.
“This year has been very encouraging and full of actions for IDS Next in terms launching new solutions, entering new geographies and acquiring new clients. Both our new apps, as well as our small hotel software, PAX, have received good response from the market. We also entered newer markets and installed our software in Myanmar and Turkey,” said Binu Mathews, CEO, IDS Next Business Solutions. Read more

Published in: Travel Trends Today

By: Maansi Sharma

IDS Next Celebrates 27 Years of Innovation in Hospitality Technology Domain

IDS Next Business Solutions Pvt Ltd, a global leader in providing Hotel ERP and software solutions to hospitality and leisure industries, today announced the commemoration of their 27^th anniversary on 27^th August 2014.

In 1987, IDS Next began its journey with a vision to transform the hospitality industry by introducing cutting edge software and technology. In the last 27 years, the company has pioneered many path breaking solutions and made this vision a reality. In keeping with its endeavor to develop smart and futuristic software, the company will celebrate this anniversary by adopting a new tagline ‘Stay Ahead’.

“IDS Next is still driven by the vision and entrepreneurial essence of our founders Mr. Suresh John and Mr. Vissal Mathew. This has enabled us to develop a 360 degree approach to a hotel’s technology requirements and deliver an expanding and high quality solution set. Over the last 27 years, we have fostered a culture of innovation and our incredible bouquet of products range from a comprehensive Hotel ERP to a host of centralized solutions, integration to distribution channels, online reputation management, revenue management and business intelligence,” said Mr. Binu Mathews, Chief Executive Officer, IDS Next Business Solutions. Read more

Published in: IDS Next Press Release Section

Innovative Hotel Software for Personalized Guest Experience

In a 24/7 guest facing industry like hospitality, positive guest experience holds the key to success. However, hoteliers can find themselves pushed to the edge to provide personalized guest experience while keeping costs in check. It is here that a good hotel software can play the role of a reliable partner.

Importance of personalized guest experience
In an era when competition is so stiff that hotels find it extremely hard to distinguish their offering. Personalized guest experience can be a key differentiator. Guests increasingly view their hotel as a home away from home. They like to be recognized and addressed by name, if they have visited a hotel before, they expect the hotel staff to know they paper they like to read, how they like their coffee, and the type of pillow they use.

This need not be a difficult process for a hotel. Good hotel software, with a robust guest history and a few other solutions can do all this and more. Personalizing a guest’s time at the hotel is a fantastic opportunity for a hotel to brand itself for quality service and ensure they build loyal repeat customers. Read more

Published in: IDS Next Blog Section

Hospitality summit on transforming guest experience

With a view to discuss real-time distribution, RevPar, KPIs and use of technology to enhance guest experience, some of the leading hospitality industry professionals came together to deliberate on industry challenges and technology automation benefits during the recently held hospitality industry empowerment summit titled, 'Transforming Guest Experience and Improving Revenues' held in Mumbai.

Organised by IDS Next and RezNext, the summit witnessed an engaging panel discussion on the hotel distribution business wherein the panelists highlighted the need for establishing an efficient rate strategy and not allowing competitor pressures to dilute the rates, offering value added services, using opaque channels and real-time seamless connectivity in the distribution system, to name a few. Read more

Published in: Food & Hospitality World

By: Rituparna Chatterjee