IDS Next Organizes Hospitality Industry Seminar at Christ University

IDS Next Business Solutions Pvt Ltd in association with the Department of Hotel Management of Christ University organized a seminar titled Leveraging Technology to Transform Guest Experience in the Hospitality Industry on 9th July, 2014.The half day event was attended by students and faculty members of the Department of Hotel Management.

Speakers from IDS Next included MR. Jacob KI, VP – Business Intelligence Solutions, Mr. Varadharajan Athmanathan, VP – Global Customer Engagement Group and Mr. Sunil Datta, Associate Manager – Customer Engagement Group.

Mr. Jacob spoke on Top Hospitality Technology Trends in 2014 and appraised students on IDS Next’s upcoming products including Envy Check-in and Envy Dine. Mr. Varadharajan’s presentation was on Leveraging Technology to Transform Guest Experience with IDS Next. Mr. Sunil spoke about IDS Next Advantage Academy’s plan to offer certification course on all the modules of IDS Next Hotel ERP.Read more

Published in: IDS Next Blog Section

Hospitality summit on transforming guest experience

With a view to discuss real-time distribution, RevPar, KPIs and use of technology to enhance guest experience, some of the leading hospitality industry professionals came together to deliberate on industry challenges and technology automation benefits during the recently held hospitality industry empowerment summit titled, 'Transforming Guest Experience and Improving Revenues' held in Mumbai.

Organised by IDS Next and RezNext, the summit witnessed an engaging panel discussion on the hotel distribution business wherein the panelists highlighted the need for establishing an efficient rate strategy and not allowing competitor pressures to dilute the rates, offering value added services, using opaque channels and real-time seamless connectivity in the distribution system, to name a few. Read more

Published in: Food & Hospitality World

By: Rituparna Chatterjee