Today’s
hotel guests are demanding. They need value for their money and they expect the
hotel staff to treat them with personalized offerings and services. They very
much appreciate the fact if the hotel offers them a pleasant and memorable stay
by anticipating their needs. So, how hotels plan to do this? The answer is –
they need to know their guests, their likes and dislikes based on past stays.
But the big question still remains – from where they going to pull out these
critical information? Well, a smart hotel property management system with a
robust guest history feature can play a major role in this. Read More
Published in: IDS Next Middle East
By: Dinker Ealayadath
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