Leverage the best of Mobile Technology & access real-time data on your Hotel Operation Anywhere, Anytime

Finding it Difficult to Access Hotel Data While Not at Work?

Being a Managing Director or General Manager in hotel business is always a tough task. It becomes more challenging when you have to handle day to day business at multiple properties spread across locations. Being a part of 24/7 guest facing business model and due to the importance of your position, you can’t simply shrug off your responsibilities even if you are on leave.

In order to keep track of your property’s daily business statistics, you must have access to the hotel property management system. But, what if either you are not at the property or you are travelling? Under such circumstance, you will have to call up respective department heads to collect data that you are looking for. It might take some time and you might not get real-time data. The whole confusion will lead to loss of time and will deter you from taking informed decision pertaining to your hotel operations.Read More

By: Nandika Udupihilla

Published in: IDS Next 

 

Tech Talk: Why IDS Next Solutions remain Top Choice for Hoteliers

In this interview with Footprint to Africa, one of the top executives of the pioneers of Hotel Enterprise Resource Planning (ERP) architecture, IDS Next reveals how the company sustains its global appeal and an enviable track-record of 98 per cent customer retention. Read More

Published in: Footprint to Africa

Smart Hotel PMS for Growing Number of Hotels in Sri Lanka

Sri Lanka continues to do well in terms of attracting tourists from around the globe. The tiny island nation has an exclusive tourism proposition with its pristine beaches, scenic hills, wide range of wildlife and varied cultural and historical attractions. This has also led to surge in hotel business in the country. In this scenario, the competition amongst hotels is set to grow and only a smart and all-in-one Hotel PMS can help them automate operations to serve guests efficiently.

Sri Lankan Hotel Market Overview

Many international and domestic hotel brands are betting big on Sri Lanka to set up their luxury and upscale properties in next couple of years. The capital city Colombo seems to be the most poised location for hotel construction activities. According to a recently published JLL report, the city will add approximately 3500 hotel rooms by 2020. A majority of these rooms will come from upscale and luxury segment. Read More

By: Nandika Udupihilla

Published: IDS Next Sri Lanka

Hotel Property Management System: Key to Success for Hoteliers in UAE

All-in-one and highly integrated Hotel Property Management System (Hotel PMS) is the most essential technology platform to ensure higher degree of operational automation at hotels. Today, with intense competition from within the market, no hotel can survive without adopting a smart and user-friendly Hotel PMS.

United Arab Emirates (UAE) enjoys a very special status in the Middle East region as a leading tourism destination. Apart from doing well in terms of business travel, UAE is expected to make up around 90% of Middle East’s tourism by 2020. Thus, the country also attracts heavy investment on its burgeoning hotel sector. Read More

By: Brijesh Surendran

Published in: IDS Next Sri Lanka 

 

IDS Next to Technologically Empower Malaysia Based My Hotels Group

IDS Next Business Solutions Pvt. Ltd, a globally leading Hotel Technology Solutions provider today announced that they have been selected as the preferred technology vendor by My Hotels Group, a leading hospitality business entity based in Malaysia. A total of 717 rooms in 8 properties of the group operating across Kuala Lumpur will be powered by IDS Next’s integrated FortuneNEXT 6i Hotel ERP.

Established in 2009, My Hotels Group has emerged as one of the reputed hospitality company in Malaysia. Suitable for both corporate and leisure travelers, the group offers a range of economy hotels strategically located in and around Kuala Lumpur. All the properties of the group are spread across locations including KL Sentral, Brickfields, Bukit Bintang, Seri Putra and Jalan Syed Putra. Read More

Published in: IDS Next 

How to Prevent Data Breaches At Your Hotel

Hotel industry world-wide has earned the reputation of being one of the most vulnerable victims of guest credit card data theft. Cyber criminals attack hotel database and other systems seeking guests’ personal and financial information like credit card details and all. In such a scenario, hoteliers should adopt PA DSS Compliant Hotel ERP to safeguard their networks and guests’ details from hackers.

Data thefts at hotels:

Investigations have revealed that guests’ credit card data stored in point of sale and property management systems are quite easy targets in events of breaches. According to Trustwave Global Security report, in 2015, point of sale was breached in 45% and in 64% of cases credit card data were compromised in the hospitality sector. More than 12 incidences of data thefts were reported from 2010 to 2015. Read More

Published in: IDS Next

By: Manoj Mohanty

 

Changing trends in Hospitality Technology in India

The importance of technology in hospitality business is rapidly evolving. Hoteliers are no more looking at technology adoption as a choice. Rather, the whole thing has become necessity for them. Because, technology has an immense impact on guest expectation and in which hotels do their daily business.

Hotel Industry in India 

In India, foreign tourism arrival is expected to touch 15 million by 2020. And to accommodate them, the country needs to add around 1, 80, 000 hotel rooms across category to its existing inventory. This means, hotel industry in India is set to grow big. However, this growth in hotel number is not enough as hoteliers should consider implementing cutting edge Hospitality Technology to streamline various daily operations while serving guests efficiently. Read More

By: Ronnie Sarkar

Published in: Smart Tech Today

What You Should Look For While Selecting a Hotel Software?

Today, hospitality technology is an enabler. But, your investment on hospitality technology should ultimately lead to positive financial outcome. As an hotelier in today’s highly competitive market, you can’t afford to put your money on hotel software that is not robust enough to automate operations with maximum ease. In this case, it is always prudent to opt for integrated Hotel Software (Hotel Management Software / Hotel ERP) that would efficiently assist you handle multiple operations across departments. 

Before selecting a new property management software (Hotel PMS Software), hoteliers need to find answers to the questions below – Read More 

By: Myra Allen

Published in: IDS Next

An Efficient Hotel PMS Software Goes Beyond Managing Just the Property

Today, hoteliers don’t want to adopt a Property Management System only just to manage their properties by automating daily operations. They surely expect the Hotel PMS or the Hotel Management System to do more for them. They want the application to be robust and smart enough to help them increase revenue and improve guest experience so that they can stay profitable and have competitive edge.

Sometimes, it could be little challenging to select the right Hotel PMS especially when the market is flooded with products that have more or less similar features. So how does one look for a power-packed and feature-rich Hotel PMS? Read More

Published In: TECHSTORY

By: Binu Mathews

Importance of Smart Hospitality Technology for Hotels in India

Technology no doubt has impacted the hospitality industry in a positive way. Right hotel management system can help hotel business grow manifold. Adoption of right fit technology solution allows hoteliers to ensure enhanced operational capabilities. Users can also leverage hotel software to save on operational costs and towards providing better services to their guests. 

Indian hotel sector is doing well and current trends represent a positive outlook in coming years. Currently, over 29,000 premium hotel rooms are under construction and they will be added to the country’s inventory over next six years. Many believe that today’s advanced hotel management system is one of the key factors driving the industry growth.Read More

By: Ronnie Sarkar

Published in: IDS Next

Running a Hotel Chain? Review IDS Next for All Your Technological Requirements to Beat the Competition

Hotel operation is always complex. Managing a standalone property nowadays have become quite a tough job. So, one can imagine how difficult it would be to deal with day to day operations at multiple hotels of a chain/brand spread across locations. In case of chain hotels, the management has to maintain the brand’s standard across all the properties. And the situation seems worse, when there is a lack of coordination and operational synchronization with the absence of smart hospitality software solutions. 

Here is how the management at chain hotels can address some of the issues – Read More

Published in: IDS Next

By: Varadharajan Athmanathan 

Hotel Property Management System: A Tool that Lets You Know Your Guests

Today’s hotel guests are demanding. They need value for their money and they expect the hotel staff to treat them with personalized offerings and services. They very much appreciate the fact if the hotel offers them a pleasant and memorable stay by anticipating their needs. So, how hotels plan to do this? The answer is – they need to know their guests, their likes and dislikes based on past stays. But the big question still remains – from where they going to pull out these critical information? Well, a smart hotel property management system with a robust guest history feature can play a major role in this. Read More

Published in: IDS Next Middle East

By: Dinker Ealayadath 

In Limelight - Fisseha Zelleke, Regional Manager (Sales) - Ethiopia

As a global IT Major in the domain of hospitality technology, IDS Next has been expanding its footprint across regions in Africa. The ‘Team Africa’ including couple of African nationals has been doing extremely well in terms of acquiring new customers across the continent. Fisseha Zelleke is one of our valued employees who has been spearheading IDS Next’s sales activities in Ethiopia. 

Fisseha, a seasoned sales and marketing professional with over 20 years of experience has been with IDS Next since last one year. He is a native of Ethiopia and holds a Degree in BA. “I am a hardcore sales and marketing person and have spent many years in hotel industry. Prior to joining IDS Next, I was handling sales in a hotel operating in Ethiopia. One of my friends, who is into software sales told me about the vacancy in IDS Next. As sales and marketing being very close to my heart and as IDS Next was looking for a senior sales person for Ethiopia region, I decided to give it a try. That’s how I came to IDS Next.”

Fisseha’s stint with IDS Next is full of action so far. Due to his sheer willpower and dedicated workmanship, he has created and closed more than 15 sales leads so far. His earlier association with hotel industry has helped him a lot to prove himself at IDS Next. “Honestly speaking, I was not aware of IDS Next hotel software before I joined here. Initially, I was little cautious as this is for the first time I was tasked to sell software products. However, my experience in hotel operation helped me a lot. Moreover, IDS Next has some truly international standard software and I never felt any problem while pitching the product to any hoteliers.”

Fisseha attributes his success to his teammates spread across Africa. “Working at IDS Next means a lot to me. It has taught me how to work in unison with teammates in a multinational company culture. My capability as a sales person has gone up significantly. It’s a ‘feel good factor’ that works amazing well for me. Mr. Rajesh, our Senior VP and others are tremendously encouraging. They are always happy to help and guide me.”

According to Mr. Rajesh Yadav, Senior VP – Africa, Fisseha is an asset for IDS Next. “He is an exellent sales person and has been able to develop tremendous relationships with key stakeholders in the Ethiopian hotel industry. IDS Next is already benefiting from these relationships. He has already proved himself and we are sure that he will exceed our expectation in coming days.”

Upon asked about his journey with IDS Next so far, Fisseha goes on to say, “I have learnt many new things about modern hospitality technology. IDS Next product range is vast and I am still trying to learn. I want to see every hotel in Ethiopia using IDS Next Hotel ERP and I am ready to do everything possible to make that happen,” he signs off.

Embrace Smart Hotel Software to Make Your Guests Happy

For hotels, it is most important to concentrate on offering best of services to their guests to win over their loyalty. A loyal guest is most likely to come back to a hotel and moreover, he or she acts as a brand ambassador by spreading good words about a hotel’s offerings and amenities. But, the question is how hotels are going to ensure that their services are better than their competitors, especially when each and every property in a particular segment offer more or less same comforts. In this case, they should leverage the power of smart hotel software to effectively deal with such issues.

Below mentioned statistics would make hoteliers realize the importance of wining over guest loyalty. According to a survey conducted by Forrester, two-third of leisure travelers and about 50% of business travelers hold no loyalty to any particular hotel brand. Read More

Published in: IDS Next

By: Myra Allen 

 

Right Fit Hotel Software for Hospitality Properties across Indonesia

Indonesia is one of the most important tourist destinations in Southeast Asia. It is home to varied landscapes, lush green rain forests, and attractive beaches. With all these natural beauties and attractions, Indonesia is getting ready to receive around 20 million visitors by 2020. Such an expected growth in tourist number has also led many hotel players to set up their properties across the country. However, only setting up a hotel is not enough to do smart business in the long run. Instead, hoteliers in Indonesia should adopt new age and right fit hotel software to increase their operational productivity and to serve guests with utmost attention. Read More

Published in: IDS Next

By: Sandeep Menon

Looking for User-friendly Hotel Management Software in Sri Lanka and Maldives?

Hospitality technology has done wonders for hotel business across the globe. However, it is always important to keep certain things in mind before selecting a hotel software in Sri Lanka and Maldives. The reason – you end up investing heavily on a hotel management software, but what is the point if you are not able to work on the same. And if you struggle to work on the application, you cannot streamline your operations with ease.

In such scenario, as an hotelier with properties operating in Sri Lanka and Maldives, you should always look for a hotel software system that is highly integrated and user-friendly. Read More

Published in: IDS Next Sri Lanka

By: Nandika Udupihilla