Integrated PMS Software: Key to Success for Hotels in Oman

Oman is in a prominent position to attract a major number of tourists from around the globe. Being home to many attractive tourist destinations, Oman government’s ‘Vision 2020’ plan aims to welcome 12 million visitors annually by 2020. This target seems to be quite achievable as several international media agencies have placed Oman as one of the ‘Top Places to Travel in 2015’. 

Expecting a higher level of tourist footfall, this Sultanate on the South-East side of the Arabia Peninsula has also been getting ready in terms of setting up new hotels. According to a report published in Hospitality Net in November, 2014, Oman had 282 hotels with 22,404 rooms. The region will also add around 4000 hotel rooms in 2015-2016.Read More

Published in: IDS Next Middle East

By: Dinker Elayadath

Smart Hospitality Technology for Hotels across Tanzania

In the last couple of years, Tanzania has been doing relatively well in terms of tourism and hospitality. This East African nation with abundant amount of natural beauty is set to become a prominent tourism hub on the African continent. Tanzania is home to several natural wonders including Mount Kilimanjaro, Mafia Island, Selous game reserve and Gombe stream national park and others. All these destinations have their own charm and have been attracting admirers from around the globe.

 

Tanzania is attracting tourists in growing numbers

While international tourism continues to grow, Tanzanian tourism authorities are working to double the tourist footfall to 2.5 million annually. To accommodate these growing tourist numbers, hotels in the country are slated to increase as well. Tanzania’s hotel industry is ready to witness a strong expansion over next couple of years. 3The country will add around 300 hotel rooms to its existing inventory by the end of 2015. While, around 144 rooms will be added in 2016, another 200 rooms will supplement the room supply in 2018. Read More

Published in: IDS Next Africa

By: Rajesh P Yadav

Hotel Software Companies in UAE

Hotel software is an investment and you should choose it wisely as you are most likely to use it at least for a decade if not more. Hotel software can take many weeks to install, require a lot of hardware and software investment, and many weeks of training for your employees too. 

How to Choose a Hotel Software Company in the UAE

• The software must have a large feature set
• It is best if the front office and back of the house is integrated, this will do away with integration issues and down time
• A single hotel ERP with front office and back of the house means you reduce on vendor negotiations
• Note the number of years the hotel software provider has been in business
• The software vendor should be willing to train your hotel staff after installation and even do refresher courses
• You should be able to access 24/7 technical support Read More
  
  Published in: IDS Next Middle East
  By: Brijesh Surendran

Hotel Software Providers in Middle East

The hospitality industry in the Middle East is growing rapidly. The region has numerous events like the annual Dubai Shopping Festival that attracts crowds. Economically the region is burgeoning and the 2020 FIFA World Cup is slated to be a major attraction too.

In Middle East, the hospitality industry competes with none other than itself. Be it in Dubai, Bahrain, Oman or Qatar, the industry is known for its premium service.

As the hospitality business is a service centric industry, guests may feel that it is the large number of people they interact with make their stay awesome. But practically, t is a strong and robust technology that surrounds all services in a hotel like a grid. Managing employees, tracking requests, storing data, extracting data for personalized service – are all managed by a powerful Hotel ERP. Read More

Published in: IDS Next Middle East

By: Dinker Elayadath

Software that can Simplify Hotel Operations

Hotel industry across Africa is on a growth trajectory. At the same time hotels are also facing intense competition to survive in the long run. In order to stay profitable while beating the competition, hoteliers need to adopt best of the class hotel software. Hear it from Mr. Rajesh P Yadav, Senior Vice President – Sales & Operations, at IDS Next in Africa on what type of hotel software can help hoteliers in this. 

Q1. When hoteliers look for software they are flooded with options. Can you give us some tips to choose the right hotel software?

The key features a hotelier needs to look for when choosing a hotel software is user-friendliness, technological robustness and safety – in that it should not be easily hacked and let guest data get stolen. Hoteliers should be able to quickly generate the reports they need. Post-sales support is another key criterion to consider, besides cost of maintaining the software.Read More

Published in: IDS Next Africa

Hospitality Technology Solutions for Luxury Hotels in Middle East

Middle East hotel industry is set to witness another round of growth in the next few years. Major international events like Expo 2020 and 2022 FIFA World Cup are slated to attract increase tourist. 

Prominent cities like Dubai, Abu Dhabi, Riyadh, Jeddah and Muscat are leading the race in terms of attracting international luxury hotel brands setting up their properties. Market statistics say that Middle East region has an oversupply of luxury hotels with around 54, 000 rooms under construction. There are also nearly 720,000 high-end hotel rooms in the pipeline over next couple of years. Read More

Published in: IDS Next Middle East

By: Brijesh Surendran

What Every Hotel Owner (& Operator) Needs to Know About “Data Security” After Wyndham Worldwide Case

On August 24, 2015, the Third Circuit United States Court of Appeals issued its ruling in the case FTC v. Wyndham Worldwide Corporation. The case was highly anticipated by the data security community generally for its expected ruling on the authority of the Federal Trade Commission to regulate data security standards, but nowhere was the anticipation more keen than in the hospitality industry. After all, this decision didn't deal with retailers, banks or dating sites – it addressed a major hotel player and, by implication, all operators, brands and owners in the industry.

We know that cyber crime is big. In 2014, there were 42.8 million detected security incidents (and, most likely, many more that were never discovered). Estimates of annual cost of cyber crime to the global economy ranges from $375 billion to as much as $575 billion as companies face increased vulnerability, ranging from greater technology available to cyber criminals and new types of cyber crime, like crypto-ransom. Read More

Published in: Hotel Online 
By: Jim Butler