Running a Hotel Chain? Review IDS Next for All Your Technological Requirements to Beat the Competition

Hotel operation is always complex. Managing a standalone property nowadays have become quite a tough job. So, one can imagine how difficult it would be to deal with day to day operations at multiple hotels of a chain/brand spread across locations. In case of chain hotels, the management has to maintain the brand’s standard across all the properties. And the situation seems worse, when there is a lack of coordination and operational synchronization with the absence of smart hospitality software solutions. 

Here is how the management at chain hotels can address some of the issues – Read More

Published in: IDS Next

By: Varadharajan Athmanathan 

Hotel Property Management System: A Tool that Lets You Know Your Guests

Today’s hotel guests are demanding. They need value for their money and they expect the hotel staff to treat them with personalized offerings and services. They very much appreciate the fact if the hotel offers them a pleasant and memorable stay by anticipating their needs. So, how hotels plan to do this? The answer is – they need to know their guests, their likes and dislikes based on past stays. But the big question still remains – from where they going to pull out these critical information? Well, a smart hotel property management system with a robust guest history feature can play a major role in this. Read More

Published in: IDS Next Middle East

By: Dinker Ealayadath 

In Limelight - Fisseha Zelleke, Regional Manager (Sales) - Ethiopia

As a global IT Major in the domain of hospitality technology, IDS Next has been expanding its footprint across regions in Africa. The ‘Team Africa’ including couple of African nationals has been doing extremely well in terms of acquiring new customers across the continent. Fisseha Zelleke is one of our valued employees who has been spearheading IDS Next’s sales activities in Ethiopia. 

Fisseha, a seasoned sales and marketing professional with over 20 years of experience has been with IDS Next since last one year. He is a native of Ethiopia and holds a Degree in BA. “I am a hardcore sales and marketing person and have spent many years in hotel industry. Prior to joining IDS Next, I was handling sales in a hotel operating in Ethiopia. One of my friends, who is into software sales told me about the vacancy in IDS Next. As sales and marketing being very close to my heart and as IDS Next was looking for a senior sales person for Ethiopia region, I decided to give it a try. That’s how I came to IDS Next.”

Fisseha’s stint with IDS Next is full of action so far. Due to his sheer willpower and dedicated workmanship, he has created and closed more than 15 sales leads so far. His earlier association with hotel industry has helped him a lot to prove himself at IDS Next. “Honestly speaking, I was not aware of IDS Next hotel software before I joined here. Initially, I was little cautious as this is for the first time I was tasked to sell software products. However, my experience in hotel operation helped me a lot. Moreover, IDS Next has some truly international standard software and I never felt any problem while pitching the product to any hoteliers.”

Fisseha attributes his success to his teammates spread across Africa. “Working at IDS Next means a lot to me. It has taught me how to work in unison with teammates in a multinational company culture. My capability as a sales person has gone up significantly. It’s a ‘feel good factor’ that works amazing well for me. Mr. Rajesh, our Senior VP and others are tremendously encouraging. They are always happy to help and guide me.”

According to Mr. Rajesh Yadav, Senior VP – Africa, Fisseha is an asset for IDS Next. “He is an exellent sales person and has been able to develop tremendous relationships with key stakeholders in the Ethiopian hotel industry. IDS Next is already benefiting from these relationships. He has already proved himself and we are sure that he will exceed our expectation in coming days.”

Upon asked about his journey with IDS Next so far, Fisseha goes on to say, “I have learnt many new things about modern hospitality technology. IDS Next product range is vast and I am still trying to learn. I want to see every hotel in Ethiopia using IDS Next Hotel ERP and I am ready to do everything possible to make that happen,” he signs off.

Embrace Smart Hotel Software to Make Your Guests Happy

For hotels, it is most important to concentrate on offering best of services to their guests to win over their loyalty. A loyal guest is most likely to come back to a hotel and moreover, he or she acts as a brand ambassador by spreading good words about a hotel’s offerings and amenities. But, the question is how hotels are going to ensure that their services are better than their competitors, especially when each and every property in a particular segment offer more or less same comforts. In this case, they should leverage the power of smart hotel software to effectively deal with such issues.

Below mentioned statistics would make hoteliers realize the importance of wining over guest loyalty. According to a survey conducted by Forrester, two-third of leisure travelers and about 50% of business travelers hold no loyalty to any particular hotel brand. Read More

Published in: IDS Next

By: Myra Allen 

 

Right Fit Hotel Software for Hospitality Properties across Indonesia

Indonesia is one of the most important tourist destinations in Southeast Asia. It is home to varied landscapes, lush green rain forests, and attractive beaches. With all these natural beauties and attractions, Indonesia is getting ready to receive around 20 million visitors by 2020. Such an expected growth in tourist number has also led many hotel players to set up their properties across the country. However, only setting up a hotel is not enough to do smart business in the long run. Instead, hoteliers in Indonesia should adopt new age and right fit hotel software to increase their operational productivity and to serve guests with utmost attention. Read More

Published in: IDS Next

By: Sandeep Menon

Looking for User-friendly Hotel Management Software in Sri Lanka and Maldives?

Hospitality technology has done wonders for hotel business across the globe. However, it is always important to keep certain things in mind before selecting a hotel software in Sri Lanka and Maldives. The reason – you end up investing heavily on a hotel management software, but what is the point if you are not able to work on the same. And if you struggle to work on the application, you cannot streamline your operations with ease.

In such scenario, as an hotelier with properties operating in Sri Lanka and Maldives, you should always look for a hotel software system that is highly integrated and user-friendly. Read More

Published in: IDS Next Sri Lanka

By: Nandika Udupihilla

 

Hospitality industry leveraging technology to automate processes | Binu Mathews, CEO, IDS Next

While big Indian IT companies bet high on BFSI (Banking Financial Service and Insurance) sector, Bangalore based IDS Next, a hospitality software solutions provider, is betting big on hospitality sector. Not only that, IDS Next unlike other IT behemoths that depends on Western market, gets its major chunk of revenue from Indian, Middle East and African markets. Its strategy of ‘Make in India plus Market in India’ has worked so well that now Binu Mathews, CEO, IDS Next proudly claims to command a 60 % of market share in the organized mid and five star chains segment in India. Excerpts from an exclusive conversation with Sameer Bakshi of SMEpost.com. Read More

Published in: SMEpost

By: Sameer Ranjan Bakshi