Thursday, 20 August 2015

Does Your Hotel PMS Vendor Provide Quality Training & Support?




Buying a Hotel PMS is not an easy task, especially when the market is inundated with options. As an hotelier, you need to buy hotel software that best suits your need. Apart from reviewing the robustness of the hotel software and its in-built modules, you also need to ensure that you get ample training and quality technical support from your software provider.


Questions to ask your Hotel property management system vendor


While buying a Hotel property management system (PMS), you not only purchase software, but put your money on something that would help grow your hospitality business. Thus, it is necessary to ask these questions to your Hotel Software provider – 


  • Will you provide training to our hotel staff as per requirement?
  • How fast is your customer support / technical assistance?


According to a recent survey, over one-third of Hotel software buyers say that they would select a vendor if they get quality product training and post-installation technical support. Read More

By: Dinker Elayadath

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