Can a Guest Identity Management Solution, Enhance Your Hotel’s Security?

Manually maintaining a guest’s identity is both cumbersome and time consuming. It also results in a longer check-in time for a weary guest who has in all likelihood spent many long hours traveling.

Here is a way to reduce your guest’s check-in time and welcome them into your hotel faster. Discover the many benefits of an identity management solution that works through an id or passport scanner. A small, neat device placed unobtrusively on your front desk can enable your staff to work faster, simpler and error free.It also enhances guest service and experience.


IDS NEXT Network Grouphas partnered with TTI Technologies to introduce the identity management solution in India. With 19 years in the industry, TTI Technologies is a veteran in identity management and their id solution is cost-effective and certified by major property management systems from around the world. Read more

Published in: http://www.idsnext.com

IDS NEXT Technical Support Center Celebrates 2 Years of Unmatched Customer Support

Hotel operations are often mission critical – guests check-in and out at all times of the day and night, services are constantly requested and management frequently needs quick access to a host of customized reports for planning. An enterprise class hospitality management system is vast and new hotel staff keeps coming aboard. What does staff do when they are new to the software at the hotel and do not know where to find a feature or how to customize a report? Connect with the software provider of course. But if you happen to be an IDS NEXT client, you truly have the luxury of calling up a technical support number and that too, 24/7.

This April, IDS NEXT technical support center completes 2 years of operation.The team has grown from 5 to 23, and it has extended its services from its 2000+ customers in India, to include its 1000+ international customers spread over 40 countries.

Heading this high pressure, critical service team is the ever smiling Deepali Aley.

As Senior Manager, Deepali explains how IDS NEXT TSC as it is popularly known plans to meet the ever growing clients’ needs, and enhance customer satisfaction.

Read full interview>>