Right Property Management System is Key to Your Hotel’s Success.

Exclusive Feature: Ask any hotelier and they will all agree that a hotel management system plays a key role in their hotel’s success. 

 Good hotel software enables its users to store information about guests, retrieve it to personalize the guest experience, and on the whole, ensure the guest has a wonderful stay.

At the back-end, hotel software is even more important. The front office module, point of sale, accounts receivable, banquets and conferences, restaurant module, housekeeping, inventory, HR and Payroll, along with a host of other modules and apps in a hotel software must work in an interconnected and smooth manner.

Information stored in these modules helps the management of a hotel generate important reports that facilitate planning and decision-making. Read More

Published in: http://www.4hoteliers.com

By: Jacob K.I

IDS NEXT, India's #1 Hospitality Technology Company - Hotelier India, Product Finder 2013

IDS NEXT Advantage Academy Trains Brigade Hospitality Personnel on FortuneNEXT 6i Enterprise Property Management System

IDS NEXT, global leader in ERP and total technology solutions for the hospitality and leisure industries announce the successful completion of a customized training program for personnel of Brigade Hospitality Services Ltd.

The training was organized by IDS NEXT Advantage Academy and was designed to focus on features introduced in the newest version of the enterprise class solution, FortuneNEXT 6i.

The software training was organized at IDS NEXT’s global headquarters in Bangalore and offered instruction on FortuneNEXT 6i Enterprise, with focus on Membership module and MIS Reports. Product experts from IDS NEXT walked participants through the features of each module, how these features can be used, report generation, short cuts, tip and tricks of extracting information, navigation and more.  Over 50 staff of Brigade Hospitality attended the training, which was followed by an online test, evaluation and certification.

Speaking on the training program, Varadharajan Athmanathan, Vice President, Global Customer Engagement Group of IDS NEXT Business Solutions said, “The Brigade Group likes to be ahead of the competitive curve, and we were delighted to train their staff to optimally use IDS NEXT Software. Our comprehensive and large ERP offers numerous opportunities to automate processes, store information in an accessible manner, ensure greater visibility into hotel functioning and thus enhance top management planning. This training program for the hospitality team of Brigade Group was geared to do all this and more.”

“The week long training on IDS NEXT Software was a good learning for us. We now know how we can leverage numerous reports the software offers to access a drilled down view of the club functioning. We learnt how to access over 50 reports and we can already see the difference in faster decision-making” said Gurmeet Singh, General Manager – Banquets, Brigade Hospitality. 

Said Charu Ramaiah, Woodrose Club Manager, “I found the training on the membership module most interesting, as the membership module is feature rich and allows us to better connect with our guests. We are now using a host of features that we were unaware of, and this has enhanced member satisfaction”.

IDS NEXT’S Advantage Academy was set up in 2011 as part of our Customer Engagement initiative. “We are a market leader in Hotel ERP and empowering hotel/club staff to efficiently use every feature of our range of enterprise class software is our aim. We plan to continue training our customers to ensure, we have highly equipped software users, who leverage the software to the maximum and deliver value to both the hotel and guests.” said Mr Athmanathan.

About IDS NEXT

IDS NEXT, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries. With a track record that spans 25+ years, we has earned the trust of

over 3200 customers globally, and have with a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa. IDS NEXT’s clients include Ramada Hotels, ETA Star, Ramee, Choice Hotels International, Swissôtel, Aitkens Spence, John Keells Group, Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, and many more.

Our portfolio of  capabilities include, Software Development, Mobility Solutions, Total Technology Solutions and a range of next generation software products that  address every segment of the hospitality industry, including independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, spas, cruise liners and restaurants.

For more information about us visit http://idsnext.com/

About Brigade Hospitality

Brigade Hospitality Services Limited (BHSL) is a subsidiary of Brigade Group. It was established in June 2004 to focus on the hospitality industry. BHSL’s range of operations currently encompass professionally managed serviced residences, clubs, convention centres, hotels & resorts

Brigade Homestead Serviced Residences are located in prime locations across Bangalore city offering "a home away from home" experience with fully furnished service apartments. The lifestyle clubs - Woodrose, Regent, Galaxy and Augusta - are part of large residential enclaves, created to provide relaxing and rejuvenating facilities for all its members. The MLR Convention Centres, located in J.P. Nagar and Whitefield are ideal venues to host corporate, social and cultural events. The Grand Mercure and Sheraton brands have been launched in India for the first time by the Brigade Group. The company has also tied up with other world-class international hotel operators for its business hotels, luxury resorts and spas.

For more information, visit http://www.brigadehospitality.com/index.html

For Media Contact

Lillian D’Costa

Manager, Marketing

Email: easy@idsfortune.com

Can a Guest Identity Management Solution, Enhance Your Hotel’s Security?

Manually maintaining a guest’s identity is both cumbersome and time consuming. It also results in a longer check-in time for a weary guest who has in all likelihood spent many long hours traveling.

Here is a way to reduce your guest’s check-in time and welcome them into your hotel faster. Discover the many benefits of an identity management solution that works through an id or passport scanner. A small, neat device placed unobtrusively on your front desk can enable your staff to work faster, simpler and error free.It also enhances guest service and experience.


IDS NEXT Network Grouphas partnered with TTI Technologies to introduce the identity management solution in India. With 19 years in the industry, TTI Technologies is a veteran in identity management and their id solution is cost-effective and certified by major property management systems from around the world. Read more

Published in: http://www.idsnext.com

IDS NEXT Technical Support Center Celebrates 2 Years of Unmatched Customer Support

Hotel operations are often mission critical – guests check-in and out at all times of the day and night, services are constantly requested and management frequently needs quick access to a host of customized reports for planning. An enterprise class hospitality management system is vast and new hotel staff keeps coming aboard. What does staff do when they are new to the software at the hotel and do not know where to find a feature or how to customize a report? Connect with the software provider of course. But if you happen to be an IDS NEXT client, you truly have the luxury of calling up a technical support number and that too, 24/7.

This April, IDS NEXT technical support center completes 2 years of operation.The team has grown from 5 to 23, and it has extended its services from its 2000+ customers in India, to include its 1000+ international customers spread over 40 countries.

Heading this high pressure, critical service team is the ever smiling Deepali Aley.

As Senior Manager, Deepali explains how IDS NEXT TSC as it is popularly known plans to meet the ever growing clients’ needs, and enhance customer satisfaction.

Read full interview>>

Restaurant Management Solution: Engine of Your Growth

Restaurants have been a mite slow to adopt technology. After all, many restaurants are small, in a single location, and owners were happy to oversee operations personally. But things are changing rapidly. Today, numerous foreign chains have entered the market, strategically grabbing a significant chunk of the growing market. Indians restaurants too are thinking big, putting together expansion plans, moving towards multi location, multi geography, and multi-cuisine restaurants.  

Recently however, has seen a changing clientele, growth in usage of mobile phones and other smart devices by customers has made restaurants relook at restaurant technology and its ability to engage guest.

According to the 2013 Restaurant Technology Study, a robust restaurant technology platform has become essential to a restaurant’s overall growth. The study also reveals that a majority of restaurants are getting ready to invest in futuristic technology to stay ahead of the competition curve. About 54 percent of restaurants are exploring various options to invest more resources in consumer facing technology. In short, restaurants have now realized the influence of such mediums and they are getting ready to enhance their guest experience by introducing cutting edge technology.

Key Highlights of 2013 Restaurant Technology Study

Here are some key points of the Restaurant Technology Study which clearly suggest that migrating to an efficient restaurant management solution can lead to a higher growth in revenue.

·        With a proper restaurant management solution, a restaurant can increase its overall efficiency by 35.7 percent

·        It can also enhance guest satisfaction by 31.3 percent

·        Employee productivity can also go up by 30.4 percent

·        Security compliance, which is also a major aspect to a restaurant’s functioning can be rated up by 29.5 percent

·        technology can help restaurants to save cost by up to 26.8 percent

·        A whopping 73 percent of restaurants agree that mobile point of sale technology serves guest more quickly and efficiently

·        66 percent of restaurants thinks that the mobile point of sale can help in increasing guest satisfaction

Choosing the right Restaurant Management Software

Locating the right restaurant solution can be a challenge. With a larger number of vendors in the market, each highlighting the many benefits of their software, arriving at the right chose of a restaurant solution can be dicey.

If you are looking for a restaurant software that is user-friendly, easy to maintain, robust and also promises 24/7 technical support, few other names come forth as prominently as IDS NEXT Software.

We have two restaurant management software’s designed for the niche need of the industry, namely,  FortuneNEXT 6i R&B for standalone restaurants and FortuneNEXT 6i R&B Central designed for restaurant chains.

Benefits of FortuneNEXT 6i R&B!

• Unified management of multiple restaurant, pub or club outlets
• Easy maintenance of records through a single application
• User friendly interface with in-built intelligence
• Centralized management of outlets
• One-point support system
• Reduced delays
• Increased accuracy and efficiency
• Reduced revenue leakage

Our FortuneNEXT 6i R&B software are designed to improve efficiency and productivity at all levels of your restaurant by streamlining operations right from taking orders to handling accounts. Our solutions also you to deliver personalized service, as the comprehensive capabilities free your staff from mundane tasks, enabling them to give more personalized service to diners.

Software Modules in FortuneNEXT 6i R&B

·        Point of Sale

·        Accounts Receivable

·        Materials Management

·        Food & Beverage Costing

Out restaurant software also interfaces to with Fortune iAlert an SMS Alert Engine which helps you stay connected with your patrons, and personalize your service, Guest Dynamix our cool new Feedback & Loyalty Management Solution on the cloud and our attractive, feature rich E-menu application, Envy Dine.

What sets IDS NEXT’s FortuneNEXT 6i R&B software apart from competitors is that it not only leverages our 25 years of domain expertise to develop a world class product, but also that the software is PA DSS compliant, this means data confidential financial data collected from your diners is safely encrypted. Our product is highly in demand and over 600 restaurants and clubs of all sizes use the software across the country.

To request for the FortuneNEXT 6i R&B brochure, email us at easy@idsfortune.com