All You Want to Know About Hotel Night Audit

Hospitality properties close each day’s business with a ‘hotel night audit’. This ‘day end process’ covers the changeover from one business day to the next. The hotel night audit process starts with verification of all critical information which has happened across the day and proceeds for collation and grouping of that day’s transactions ending with generating crucial business reports and Management Information System (MIS) information of the concluding business day.

Why is a hotel night audit important for operations?

Night Audit process is mandatory for a hotel operation, as it is part of the accounting section of the hotel. In a 24/7 business environment, guests check-in and check out at all hours and pay their bills either through cash, cards or other ways of settlement. At the end of the business day, hotels need to ensure that guests folios and their transactions are properly recorded and reconciled. The night audit process performs tasks of collating revenue against various revenue heads including collections and posting transactions.  Read More

Published in: IDS Next Blog

By: Myra Allen 

Smart Hospitality Technology Solutions for Restaurants in India

Technology has impacted the restaurant industry in many ways. In their quest to deliver high quality service, seamlessly manage operations, curb wastage, grow revenue, enhance loyalty and optimize use of manpower, restaurants are increasingly turning to robust, feature rich software. 

Technology can become a part of the Indian restaurant growth story

In India, the restaurant industry is growing at a remarkable rate of 17.5 percent since 2013. Research estimates that the industry is set to grow at a CAGR of 10.9 percent from 2013 to 2018, thus offering an opportunity for more restaurant brands to make their way into the country. These growth indicators are being propelled forward by the increase in disposable income and changing food habit among domestic diners. 

Operational challenges that can be addressed with technology

The food industry is a people centric industry and though it requires a strong personal touch, this can also be the cause of errors and dissatisfaction among customers. It is here that some of the operational challenges can be addressed by technology. For example, by streamlining dining operations, introducing e-menu options, avoiding manual billing process, automating tracking of sales and inventory. Additionally, restaurants also have to ensure that they have the right technology platform that enables them to increase their manpower efficiency to serve their patrons better. Read More 

Published in: APSENSE.COM

By: Myra Allen