Can a Guest Identity Management Solution, Enhance Your Hotel’s Security?

Manually maintaining a guest’s identity is both cumbersome and time consuming. It also results in a longer check-in time for a weary guest who has in all likelihood spent many long hours traveling.

Here is a way to reduce your guest’s check-in time and welcome them into your hotel faster. Discover the many benefits of an identity management solution that works through an id or passport scanner. A small, neat device placed unobtrusively on your front desk can enable your staff to work faster, simpler and error free.It also enhances guest service and experience.


IDS NEXT Network Grouphas partnered with TTI Technologies to introduce the identity management solution in India. With 19 years in the industry, TTI Technologies is a veteran in identity management and their id solution is cost-effective and certified by major property management systems from around the world. Read more

Published in: http://www.idsnext.com

IDS NEXT Technical Support Center Celebrates 2 Years of Unmatched Customer Support

Hotel operations are often mission critical – guests check-in and out at all times of the day and night, services are constantly requested and management frequently needs quick access to a host of customized reports for planning. An enterprise class hospitality management system is vast and new hotel staff keeps coming aboard. What does staff do when they are new to the software at the hotel and do not know where to find a feature or how to customize a report? Connect with the software provider of course. But if you happen to be an IDS NEXT client, you truly have the luxury of calling up a technical support number and that too, 24/7.

This April, IDS NEXT technical support center completes 2 years of operation.The team has grown from 5 to 23, and it has extended its services from its 2000+ customers in India, to include its 1000+ international customers spread over 40 countries.

Heading this high pressure, critical service team is the ever smiling Deepali Aley.

As Senior Manager, Deepali explains how IDS NEXT TSC as it is popularly known plans to meet the ever growing clients’ needs, and enhance customer satisfaction.

Read full interview>>

Restaurant Management Solution: Engine of Your Growth

Restaurants have been a mite slow to adopt technology. After all, many restaurants are small, in a single location, and owners were happy to oversee operations personally. But things are changing rapidly. Today, numerous foreign chains have entered the market, strategically grabbing a significant chunk of the growing market. Indians restaurants too are thinking big, putting together expansion plans, moving towards multi location, multi geography, and multi-cuisine restaurants.  

Recently however, has seen a changing clientele, growth in usage of mobile phones and other smart devices by customers has made restaurants relook at restaurant technology and its ability to engage guest.

According to the 2013 Restaurant Technology Study, a robust restaurant technology platform has become essential to a restaurant’s overall growth. The study also reveals that a majority of restaurants are getting ready to invest in futuristic technology to stay ahead of the competition curve. About 54 percent of restaurants are exploring various options to invest more resources in consumer facing technology. In short, restaurants have now realized the influence of such mediums and they are getting ready to enhance their guest experience by introducing cutting edge technology.

Key Highlights of 2013 Restaurant Technology Study

Here are some key points of the Restaurant Technology Study which clearly suggest that migrating to an efficient restaurant management solution can lead to a higher growth in revenue.

·        With a proper restaurant management solution, a restaurant can increase its overall efficiency by 35.7 percent

·        It can also enhance guest satisfaction by 31.3 percent

·        Employee productivity can also go up by 30.4 percent

·        Security compliance, which is also a major aspect to a restaurant’s functioning can be rated up by 29.5 percent

·        technology can help restaurants to save cost by up to 26.8 percent

·        A whopping 73 percent of restaurants agree that mobile point of sale technology serves guest more quickly and efficiently

·        66 percent of restaurants thinks that the mobile point of sale can help in increasing guest satisfaction

Choosing the right Restaurant Management Software

Locating the right restaurant solution can be a challenge. With a larger number of vendors in the market, each highlighting the many benefits of their software, arriving at the right chose of a restaurant solution can be dicey.

If you are looking for a restaurant software that is user-friendly, easy to maintain, robust and also promises 24/7 technical support, few other names come forth as prominently as IDS NEXT Software.

We have two restaurant management software’s designed for the niche need of the industry, namely,  FortuneNEXT 6i R&B for standalone restaurants and FortuneNEXT 6i R&B Central designed for restaurant chains.

Benefits of FortuneNEXT 6i R&B!

• Unified management of multiple restaurant, pub or club outlets
• Easy maintenance of records through a single application
• User friendly interface with in-built intelligence
• Centralized management of outlets
• One-point support system
• Reduced delays
• Increased accuracy and efficiency
• Reduced revenue leakage

Our FortuneNEXT 6i R&B software are designed to improve efficiency and productivity at all levels of your restaurant by streamlining operations right from taking orders to handling accounts. Our solutions also you to deliver personalized service, as the comprehensive capabilities free your staff from mundane tasks, enabling them to give more personalized service to diners.

Software Modules in FortuneNEXT 6i R&B

·        Point of Sale

·        Accounts Receivable

·        Materials Management

·        Food & Beverage Costing

Out restaurant software also interfaces to with Fortune iAlert an SMS Alert Engine which helps you stay connected with your patrons, and personalize your service, Guest Dynamix our cool new Feedback & Loyalty Management Solution on the cloud and our attractive, feature rich E-menu application, Envy Dine.

What sets IDS NEXT’s FortuneNEXT 6i R&B software apart from competitors is that it not only leverages our 25 years of domain expertise to develop a world class product, but also that the software is PA DSS compliant, this means data confidential financial data collected from your diners is safely encrypted. Our product is highly in demand and over 600 restaurants and clubs of all sizes use the software across the country.

To request for the FortuneNEXT 6i R&B brochure, email us at easy@idsfortune.com

IDS NEXT Teams with Pegasus Solutions to Offer Real-Time Two-way GDS Connectivity for Hotels

Bangalore, March 6, 2013 - IDS NEXT, a global leader in ERP and total technology solutions for the hospitality and leisure industries, has teamed with Pegasus Solutions to offer a two-way global distribution system (GDS) interface. Pegasus Solutions, which connects nearly 100,000 hotels worldwide to the GDS, enables IDS NEXT to deliver real-time online hotel room booking with instant confirmation to users in Southern Asia, the Middle East, and much of Africa.

Said Binu Mathews, President and COO, IDS NEXT, “We are delighted to offer hoteliers a real-time two-way interface with Pegasus Solutions to generate more booking opportunities in these markets. Pegasus offers advanced and affordable connectivity to hotels in 200 countries, including connections to thousands of online channels. This connection between our property management system and Pegasus’ Switch will help our customers expand their hotel reach, tap into international travel trends, increase room bookings, and grow revenue.”

The two-way interface leverages Pegasus Connect+, which delivers advanced next generation seamless connectivity to the GDS and more than 1,000 online ADS channels. Additionally, interfacing with the IDS property management system, gives hotels easy management of rates and inventory across the global distribution channels in real-time.

Speaking about the GDS Connect for IDS NEXT, Rachel Grier, Senior Vice President at Pegasus Solutions said, “Teaming with IDS NEXT allows us to offer new users a Pegasus connection, which delivers a world of selling opportunities. With 25 years of expertise and 3,000 customers, IDS NEXT opens many new markets for us to bring this connection to properties who will truly benefit.”

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About IDS NEXT Global Business Solutions

IDS Softwares Pvt. Ltd. “IDS NEXT Global Business Solutions”, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries. With a track record that spans over 25 years, we have earned the trust of over 3000 customers globally with a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa. IDS NEXT’s clients include a host of prominent hotel chains including Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, Ramada Hotels and others.

IDS NEXT’s portfolio of  capabilities include Strategic Consulting, Business Outcome Services, Internet and Mobility Solutions, Total Technology Solutions and a range of next generation software products that  addresses the hospitality industry, such as independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, spas, cruise liners and restaurants.

For further information please visit http://idsnext.com/

About Pegasus Solutions

Pegasus Solutions is the single largest processor of electronic hotel transactions, delivering advanced and affordable connectivity and distribution solutions to nearly 100,000 hotels worldwide. Pegasus connects hotels to crucial sources of business, facilitating almost $16 billion for its clients annually. In addition to foundational global distribution system (GDS) access and online connectivity, Pegasus delivers online, social marketing and booking solutions through its Open Hospitality division, industry-preferred global commission processing, and powerful reservation tools to convert and capture bookings. As a trusted partner in generating guest room demand and sales, Pegasus also offers hotels actionable business intelligence through its PegasusView Market Performance reports to help hotels understand and respond to changing market conditions.

Pegasus has 18 offices in 10 countries, including regional hubs in New York, Dallas, Scottsdale, Frankfurt, London, Madrid, Sao Paulo, Tokyo and Singapore. For more information, visit www.pegs.com or www.openhospitality.com.

Media Contact

Lillian D’Costa

Phone: +91.080.23538042

Email: easy@idsfortune.com

Former Pegasus CEO, Mike Kistner Joins RezNext as Board Member

Bangalore, February 19, 2013 – RezNext, the recently launched real-time online distribution solution for hotel rooms, welcomes former Pegasus CEO, Mike Kistner to the Board of RezNext.

Michael Kistner has over 25 years of experience in the hospitality industry, online operations and technology. He is also the past Chairman of the Board and Chief Executive Officer of Pegasus Solutions, Inc.   Under Kistner’s leadership, Pegasus has been recognized as the world’s leading distribution switch for the hotel industry.

Speaking on the expansion of the Board, Suresh John, Chairman of Board, RezNext said “I warmly welcome Mike Kistner to the RezNext Board. We are a rapidly growing company, and we see Mike, with his extensive expertise in Hotel Distribution Technology offering us insights, knowledge and directions to enter the global arena.”

Mike Kistner was earlier the CIO and Senior Vice President e-Commerce, at Best Western International before joining Pegasus.  Here he pioneered the first system-wide ‘free to guest’ internet access.  He also brought Best Western online, through their award winning internet booking engine.

Kistner served in various senior executive, operational, internet and technology positions at Cendant, now Wyndham Hotels.  While at Cendant, Kistner successfully implemented the industry’s largest property management system implementation to date, 6,000 properties in 18 months.  He led Cendant’s internet division, brought to market one of the largest and first consumer data warehouse, having consumption detail data on over 100 million travellers.

During his recent visit to India, Mike Kistner said “I am excited by the plans and innovative solutions that RezNext has in its portfolio. Their offerings have the tremendous potential to meet the current need of hotels to enhance their online visibility, cost effectively increase room occupancy and drive revenue.”

RezNext is a real-time, online distribution company for hotel rooms. In an environment of stiff competition, RezNext envisages empowering hotels across market size and location with technology. RezNext is a first of its kind online platform that offers a comprehensive solution set of services such as Rate & Channel Management, Revenue Management, GDS Interface, Reputation Management, Website Designing and Web Booking Engine, Mobile platform, Central Reservation System, Property Management System (PMS) two-way connect, Facebook Web Booking Engine and Loyalty & Feedback Management.

RezNext is a fully owned subsidiary of IDS NEXT and leverages their 25 years of domain expertise in hospitality technology to develop their service offerings.

About RezNext

RezNext is a real time B2B distribution company that bridges the gap between a hotel’s reservation system and online booking channels. An initiative of IDS NEXT, RezNext leverage their 3000 customers, presence in 40 countries, 25 years of hospitality technology expertise, and state-of-the-art technology. RezNext’s solutions have been carefully crafted to offer hotel’s a comprehensive solution set to dynamically distribute rooms, enhance online visibility, optimize use of manpower and grow revenue.

RezNext’s portfolio of  offerings include Rate & Channel Manager, Revenue Management, Reputation Management, Website Designing and Web Booking Engine, Mobile platform, Central Reservation System, Property Management System (PMS) two-way connect, GDS Interface, Facebook Web Booking Engine and Loyalty & Feedback Management. Our growing range of solutions can be access by hospitality properties across market segment and size, such as independent hotels, chain hotels, business hotels, resorts, clubs, service and limited service apartments, spas, restaurants and others.

For further information please visit http://reznext.com/

Media Contact

Lillian D’Costa

Manager, Marketing

Email: easy@idsfortune.com